Privacy Policy
Southland Entertainment Music ("we," "us," or "our"), operated by Springfield Gaming LLC, doing business as Southland Entertainment, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share information collected through our website and the Southland Player Rewards program.
By accessing our website or participating in Southland Player Rewards, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
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First and Last Name
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Mobile Phone Number
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Email Address
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Date of Birth
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Mailing Address
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Communication Preferences
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Any other information you choose to provide when contacting us or enrolling in Southland Player Rewards.
You are not required to provide personal information to browse our website. However, a valid mobile phone number is required to enroll in the Southland Player Rewards program.
Southland Player Rewards Information
When you enroll in Southland Player Rewards, we may collect and maintain information related to your membership, including:
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Member account information
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Check-in activity
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Points earned
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Rewards redeemed
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Tier status
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Promotional offer activity
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Communication preferences
This information is used solely to administer and improve the Player Rewards program.
Non-Personal Information
We may automatically collect non-personal information when you visit the Website. This may include:
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IP address
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browser type
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device information
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pages visited
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time spent on the Website
This information is used to improve website performance and user experience.
Cookies
Our Website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how users interact with our Website.
You may choose to disable cookies through your browser settings, though this may affect functionality.
How We Use Your Information
We may use your information to:
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Respond to inquiries and communicate with you
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Provide information about our services
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Improve our Website and user experience
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Maintain and operate our Website
When you enroll in Southland Player Rewards, we may collect and maintain information related to your membership, including:
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Member account information
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Check-in activity
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Points earned
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Rewards redeemed
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Tier status
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Promotional offer activity
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Communication preferences
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This information is used solely to administer and improve the Player Rewards program.
SMS, Email & Push Notifications
Loyalty members may choose to receive communications through:
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SMS Text Messages
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Email
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Push Notifications
If you opt in, you may receive:
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Reward notifications
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Bonus point opportunities
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Birthday rewards
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Anniversary rewards
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Exclusive member offers
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Program announcements
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Account updates
Message frequency may vary.
Message and data rates may apply.
Consent to receive marketing communications is not required to join the Southland Player Rewards program.
You may opt out of SMS messages at any time by replying STOP to any text message.
Reply HELP for assistance.
Members may update their communication preferences at any time through the Southland Player Rewards mobile app.
Information Sharing
We do not sell or rent your personal information.
We may share information with trusted third-party service providers who assist us in operating our website, Southland Player Rewards program, communication services, and other business operations. These providers are required to protect your information and use it only for authorized business purposes.
We may also disclose information when required by law or when necessary to protect our legal rights.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Age Requirement
Southland Player Rewards is intended only for individuals 21 years of age or older.
We do not knowingly collect personal information from anyone under the age of 21.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Continued use of our website or participation in Southland Player Rewards following any updates constitutes acceptance of those changes.
Contact Us
If you have any questions regarding this Privacy Policy or the Southland Player Rewards program, please contact us: